This privacy policy explains how Heritage Wander processes personal data in connection with its website, contact channels, and guided architecture and photo walk services. It applies to information collected from visitors, prospective guests, and confirmed participants.
We process personal data to respond to inquiries, manage booking and route confirmation requests, carry out contact form responses, support website security, and ensure technical delivery of the site. Where relevant, data may also be used to coordinate practical details connected with the guided experience, including date and group information provided by the user.
We may share limited personal data with service providers that support website operation, technical delivery, or communication handling. Such recipients are used only to the extent necessary for their assigned functions and are expected to process data under appropriate confidentiality and security obligations.
We may disclose personal data to public authorities, courts, or other recipients when required to comply with legal obligations, respond to lawful requests, or protect rights, security, and the integrity of the website and services.
Privacy data overview
We may collect name, email address, phone number if provided, inquiry message, tour date and group details, and any accessibility or dietary information voluntarily submitted. We also process limited technical data such as server request metadata and browser or device information for security and delivery purposes.
We receive personal data through contact forms, email, phone calls, and booking-related communications. Technical data is generated automatically when the website is accessed and used, including information needed to respond to requests, maintain security, and deliver the site.
Essential cookies support basic site operation, including page delivery and security-related functions. Preference cookies remember privacy choices so that the site can apply selected settings on later visits. We do not confirm the use of analytics or advertising cookies.
We use only essential cookies and cookies that store privacy preferences. Browser settings may be used to block or delete cookies, although essential functions of the site may be affected if they are disabled.
Subject to applicable law, individuals may have rights to access their personal data, request correction, request deletion, object to certain processing, and seek restriction of processing. Requests are handled with regard to verification, legal obligations, and the operational need to preserve accurate booking and communication records.
To exercise a privacy right, a request should identify the relevant data and the nature of the request with sufficient detail for review. We may ask for additional information to verify identity and to determine whether the request can be fulfilled under applicable law.
We retain personal data only for as long as necessary to handle inquiries, manage bookings, maintain security, and meet legal or accounting requirements. When data is no longer needed, it is deleted or anonymized according to our retention practices and technical capabilities.
We may update this privacy policy from time to time. Material changes will be reflected on this page, and the revised version will apply from its stated effective date. Users should review the policy periodically to remain informed of current practices.
For GDPR purposes, Heritage Wander acts as the controller for personal data processed through the website and related booking communications. Processing is limited to the purposes described in this policy and is based on the applicable legal grounds under GDPR, as relevant to the context of the interaction.
Where GDPR applies, individuals may request access, rectification, erasure, restriction, objection, and data portability, subject to legal limits and verification requirements. Where processing is based on consent, consent may be withdrawn for future processing without affecting prior lawful processing.
Use the listed channels for privacy questions, rights requests, or policy-related correspondence.
